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Home » Technology » Voip » What Influence Can a Toll Free Number Have On Your Business Image

Adom Brown
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What Influence Can a Toll Free Number Have On Your Business Image

Submitted by Adom Brown
Wed, 30 Jan 2013

Toll free number is certainly an influential tool that affects business marketing to quite an extent. This gives customers a reason to connect to your business without any worries since they will not have to pay the hefty call charges. This is an expense that the company bears to deliver services to its customers to the level of utmost satisfaction. This gesture creates an urge to take your services. This number is not such an expense now as it used to be when it was channeled through PSTN phone lines. In fact, the use of Hosted PBX VOIP has made it easy for every business organization to afford this number since the call costs associated with VOIP are impressively low.

Communication is one of the most crucial factors that make a difference when running a business. This can help in extending the client base, in improving the sales, expanding business ROI and improving employee-business relations. The use of a toll free number is thus mandatory. This is perhaps one of the most profitable investments in your business image as it is likely to make you survive the harsh competition in the business world.

The use of toll free number indicates that the telephonic charges will be borne by the company being caller rather than by the user making the calls. Since the early times, the major business organizations have been projecting their 800-xxx-xxxx numbers and this is why these numbers are generally termed as 800 numbers. However, with the massive expansion of the use of this business phone number, a number of new ranges have evolved which include 888, 877, 866, 855, 844, 833 and 822. This service may be understood as a forwarding service. The incoming calls on a certain 8xx number can be forwarded to a certain local number or personal number.

Business firms that have employees on the go are also benefitted with the usage of Toll Free Number. No matter where these employees are, they can simply make the calls from anywhere and get connected to peers without investing a dime. This helps in better business integration and unity in business decisions even when the workforce is mobile in nature. With this number, the small and medium scale business organizations are able to project a large business image thereby making your business depict a global appeal.

There can also be provision for setting up different numbers for different purposes like sales, support, accounting, etc. This number can even be used in collaboration with click to call services to connect users to your back end team directly from your website. The number of calls on your 800 number indicates the number of business leads. The greater the users call and enquire about your products or services, the greater are the chances of business conversions. As client base expands, business profitability tends to expand as well.

These days, toll free numbers have got an entirely new face. The use of vanity numbers is now trending. These numbers are of the form 1-800-FLOWERS. Each alphabet in the phrase holds correspondence to the digit on the mobile dialer pad. This number can be integrated with Hosted PBX systems to deliver toll free service at a low cost. The selected phrase needs to be relevant to the products or services that you offer. If you fail to find the desired phrases in the upper level series, try to look for the same in some other series.


VOIP Expert at The Real PBX ‘Adom Brown' is a specialist in Small Business PBX systems. The Real PBX is a leading Hosted PBX provider which provides business class voice quality, real time customer assistance, scalable office business phone system etc. Their enterprise class services include top notch PBX Features like internet fax, Toll Free Number etc..

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