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Home » Technology » Voip » Operations and Features of a Voice Broadcasting

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Operations and Features of a Voice Broadcasting

Submitted by incloud001
Fri, 1 Feb 2013

Voice Broadcasting is a mass media communication by which we can transfer information such as a telephone message to number of people at the same time by using some telephonic components. Voice broadcasting was introduced 20 years before. Users of this service may be a member, an agent, customers and even government employees. It has a system which can manage digital stored phone messages and the collection of phone lists.

This technology has a great feature, in which we can integrate text-to-speech software to include some personnel information in the phone messages. It also has some special features such as to leave some message for answering machines, key press feature like 2 for to subscribe, 4 for to reach you etc, to record the user message in web interface, to upload wav file, supporting various field names, ability to download results of the customers call to Microsoft excel document and web based reporting for future analysis.

This technology can also perform many other useful functions, as well. One of the most important features is the automated phone dialing system. This system allows you to record a message and have that message broadcast to as much people as you would like. This feature functions on the basic concept of dialing many telephone numbers at the same time and playing the recording upon the phone being answered. This system is an splendid way for you to move your business forward in an effective manner. Being aware of all of the advantages of voice broadcasting will not only save you time, but it will also save your money for you.

It is one of the most favorite services that companies use. It helps ensure that your company's information is passed on quickly and efficiently. It also allows your employees to worry less about making outbound calls and enjoy receiving inbound calls. It can direct callers to your business web site, as well. Having everything you need to move your company ahead of the competition with other companies. Voice Broadcasting helps you to be in contact with your customers or clients with a click of button in fast and personalize manner. It is quite necessary to be in touch with customers so use the voice broadcasting technique and let other people know that what your business mean to you. So from now use voice broadcasting and take care of your clients and make them feel considerable.

The company gets to send alerts, messages, product or service up gradation details also. The composed message can be send in a matter of seconds through website. A company using voice broadcasting can get the call delivery plan prior in time and then get the message sent out as per requirement any time. Also, a fixed plan can be choose for too wherein a customized message can be broadcasted to masses, maintained in phone list database, at a designated day and time every week or so. The customization can be steered directly by company authorities. Voice broadcasting is really a good tool which is a need of today by the businessmen so that they do no lose any customer. It can save your time as well as money with customer satisfaction results.

 

I work in a call center and very much interested in getting knowledge about leading technologies like predictive dialer and voice broadcasting.


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